Reference a ticket number in comments not showing as Hyper Link
When we have multiple tickets we need to reference to each other we would type Tick:156700 in the comment section and it would show as hyperlink you could click on and it would open that ticket. Since going to 9.1 this no longer works.
Anyone else having this problem or know of a work around?
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Answers (2)
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Posted by:
Channeler
4 years ago
Unfortunately, this seems to be a known defect present in version 9.1 only.
Posted by:
chucksteel
4 years ago
A work around would be to use the See Also field. This has the advantage of linking the two tickets together (i.e. the referenced ticket will have a link back to the other ticket).
