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KACE Product Support Question


Remove program with kace1000

07/05/2017 1030 views
Hi,

I want to remove an old version of a VPN program, but does anyone know what the parameter should say? Can't find anything on it and the things i've found so far that sort of look likes what i want to do doesn't work.


Answer Summary:
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Comments

  • vpn client or Anyconnect? Cisco Systems VPN Client 5.0.07.0290 Uninstall Command: MsiExec.exe /X{467D5E81-8349-4892-9E81-C3674ED8E451}

    are you not able to find under Inventory › Software ›?
    • Our VPN is not called Cisco Systems VPN Client 5.0.07.0290, we have Aruba Networks Virtual Intranet Access. So will it still work?

      Also what options should I use, https://i.imgur.com/h2e9cE3.png
  • even im not able to find in Software inventory for aruba ..did you try to locate the uninstall string in registry HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
  • Yes I have the string but how am I suppose to deploy it as fast as possible? should I have run command only box checked?

Answer Chosen by the Author

0

Use the scripting module.

Create new script....

Name it......

Enable it.....

choose operating systems to work with.........

Choose device to deploy......

Choose "Run a batch file" in the "task" section.

Paste in the uninstall string from the registry.

Save and run the script.

Answered 07/05/2017 by: akmagnum
Red Belt

  • Yes this worked! Thank you so much.
  • This works for the newer VPN client but we dont have a product code for the older ones so we cant copy and paste the string from the registry got any ideas how to do it without the string?
    • You could try using wmic

      Something like

      WMIC product where "Name LIKE '%%VPN Client%%'" call uninstall /nointeractive

      Insert the product name where i have VPN Client
      • I dont really follow, where do I find the WMIC?
      • WMIC is a command line tool that you can call from a batch file.

        https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/wmic.mspx?mfr=true
      • Okay so you want me to place "Name LIKE '%%VPN Client%%'" call uninstall /nointeractive" into CMD? and change VPN Client to the name of the program?
      • Correct.

        For example, here's a batch file I have that identifies all versions of Adobe Flash Player and uninstalls

        @ECHO OFF
        WMIC product where "Name LIKE '%%Adobe Flash Player%%'" call uninstall /nointeractive
        exit
      • So i will just create a .bat file with "@ECHO OFF WMIC product where "Name LIKE '%%Adobe Flash Player%%'" call uninstall /nointeractive exit" in it and then run it? will that also remove the VPN program for all the other users within the company? or is that just for me? or can I make it so it removes the program for other users too?

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