KACE Product Support Question
Reporting the "Action" field for ticket comments (i.e. Ticket title Changed from...)
09/11/2014 962 views
I can't seem to find the field that the Action column in ticket comments are stored in - separate from the Action Taken field.
I'm looking for a way to report who has the most number of ticket assignments (i.e. User1 Changed ticket owner from "Unassigned" to "User2").
Any advice? Doesn't seem to be accessible with the report wizard.
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