/build/static/layout/Breadcrumb_cap_w.png

signature status :Error downloading signature for windows

i am getting this error :" "Error downloading signature for windows" in signature status in patch download settings.The network ports and URLs are required for the KACE K1000 to function are already opened in the network/firewall.How to troubleshoot this issue?

Kace k1000 virtual appliance version: 6.4.120261

Patch Download settings screenshot:
JOyl2l.png

Patch Management screenshot:

G1BR6e.png

Patch subscription screenshot:
Co0Aty.png

Patch Download log:
nUZoLN.png


4 Comments   [ + ] Show comments
  • It looks like you created a ticket on this issue alerady. What's the last 5 digits of the license key that you are using? I can check to see if that key is still valid. - KACE_Irwin 7 years ago
  • 0-QQD - creativegenius 7 years ago
  • i have already run diagnostic utilities to ping to all the websites that is required for patching.I have tried to download appliance activity logs,it is just going into loop and not downloading anything - creativegenius 7 years ago
  • The ping to the websites are successful.Don't know why appliance logs are not getting downloaded - creativegenius 7 years ago
    • I just checked and this is the status of your box.

      Last Status: 04/06/2016 11:48

      You're on 6.4 already. Can you do a manual backup, reboot, and do a manual patch download to see if that fixes your issue? If not, you'll want to follow up with your ticket. - KACE_Irwin 7 years ago

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ