KACE Product Support Question

Some users can't sign in with LDAP KACE

02/28/2020 647 views

I imported some users from Active Directory and all right, the DN base was: OU=example1.1.1,OU=example1.1,OU=example1,DC=domain,DC=com and the user can sign in correct but other users are in root folder, example: OU=example2,DC=domain,DC=com so those users can't sign in 

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All Answers


Check what role the KACE box bought the accounts in as, it has a habit of reverting back to "No Access" if you are not on the ball setting up the import. 

Answered 03/02/2020 by: Hobbsy
Red Belt

  • The role is administrator and they continue without access
    • Have you seen this? our organization has already made the changes to address this update.
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