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Software Deployment Question


"SQLAnywhere 12" not installing in System context specifically in WIN 8.1 machine

01/29/2015 3933 views

It would be great if somebody suggest me a solution for this issue.

We have already packaged SQL Anywhere 12 for win 7 machines and it is working fine(even in system context) without any issue. But the same package is not working in win 8 machines through system context (even the raw source).

I have to make this package work in system context some how.. :(

log file reports the following error:

MSI (s) (9C:28) [07:57:44:636]: Server not locked: locking for product {1DFA77E6-91B2-4DCC-B8BE-98EA70705D39}
MSI (s) (9C:28) [07:57:44:636]: Note: 1: 2203 2: C:\windows\Installer\inprogressinstallinfo.ipi 3: -2147287008
Action start 7:57:44: InstallInitialize.
MSI (s) (9C:28) [07:58:08:635]: Product: SQL Anywhere 12 -- Error 2203.Database: C:\windows\Installer\inprogressinstallinfo.ipi. Cannot open database file. System error -2147287008.

Thanks in advance for your responses.

 

2 Comments   [ + ] Show comments

Comments

  • Further up in the log, do you see the file 'inprogressinstallinfo.ipi' being copied to 'C:\windows\Installer'? I'd wager not so you then need to see why that file isn't present. My guess would be that the component containing it has an OS-dependent condition on it which Windows 8.1 doesn't satisfy.
  • So it works ok with a manual install?

    Looking at the support pages 11 and 12 are supported on Windows 8 with a certain level of EBF (Electronic Bug Fix) applied.

    If it does work with a manual install, log the installation and compare to a failed install log - something may jump out at you.

    Interestingly, this page has a post from 'Angel D Vega' showing a similar issue to yours, and it suggests creating a C:\Temp dir - http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-installer-internal-error-2203/ef289a19-a749-49ff-96ba-b269101e2271

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