KACE Product Support Question
K2000: Latitude E5430 stuck key?
I have a brand-new, just out of the box Latitude E5430. I set it up, boot it from the NIC, and connect to the KACE 2000. I hit the 64-bit Deployment and Recovery Environment and the box pops up for the password. So far, so good except asterisks start immediately appearing as if I were pressing a key or a key were stuck. Except I'm not and none are. I booted to Windows just to make sure and nope, no keys are stuck. I can go to the BIOS or a command prompt just fine, too. Only when I get to the KACE do I get the phantom characters. Any ideas because I'm totally stumped and I really don't want to configure this computer from scratch since it's one out of a batch of 300!