/build/static/layout/Breadcrumb_cap_w.png

Sub set the asset list

HI folks

we have something in excess 22000 assets of varying types. Is there anyway to make the Asset field only list assets of a certain type (e.g. the Assets ID  for the schema is 10213). that match the Q that is using the field. We can use a custom field which only lists the appropriate assets but when you do this the link between the ticket and the asset is lost (i.e. when you go to the Asset record it should  show the tickets that have been created for that asset).

- so either subset the list of Assets to a specified ID

- or if I use a custom field how do I get the ticket to asset link to work.


0 Comments   [ + ] Show comments

Answers (1)

Posted by: jonniipalos 4 years ago
Red Belt
1

You should be able to do this with custom view by using Unique ID = 10213 (or whatever number you may be trying to look for). From there you can also save the custom views to refer back to them later.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ