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Unable to deploy software

I am trying to deploy software via kace1000 distribution options. When I go to run the software I set up, it states the machines are not online. I've confirmed that both machine just checked in and is showing online in kace1000 as well. What am I doing wrong? 

Asked 4 years ago 327 views
3 Comments   [ + ] Show comments
  • What version of the SMA?
    Under the "Deploy" section. How are you targeting the devices? Label or selecting particular devices or All devices? - KevinG 4 years ago
    • Current Version: 10.0.290, I am targeting the device by searching them via kace1000, when I type in the name of the device a drop down appears for me to select the computer. I am only deploying to one machine as a test, normally I choose a label and deploy via labels instead of individual machines. - gerroe 4 years ago
  • Ger, is the OS on the target machine shown as supported in the Software item being deployed? - Hobbsy 4 years ago
    • Should be support I am trying to just deploy cisco webex desktop remotely. - gerroe 4 years ago
  • Gerroe, on these client machines can you just to be sure verify if they have the same IP address as kace is displaying? (just to overcome a DNS Caching issue) - Mark.johanns@cygnific.com 4 years ago

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