Unable to reach the agent-managed device
Unable to reach the agent-managed device error
0 Comments
[ + ] Show comments
Answers (1)
Please log in to answer
Posted by:
KevinG
4 years ago
The Server and Agent are not able to properly communicate.
Please run the KAT (Kace Agent Toolkit) to collect the Agent logs for review.
https://support.quest.com/kace-systems-management-appliance/kb/263376/using-the-kace-agent-toolkit-kat-
If you decide to open a Support Ticket ticket for additional assistance, please attach the logs collected by KAT to the support request.
