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Systems Management Question


Unable to reach the agent-managed device

02/17/2020 141 views

Unable to reach the agent-managed device error

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The Server and Agent are not able to properly communicate.

Please run the KAT (Kace Agent Toolkit) to collect the Agent logs for review.

https://support.quest.com/kace-systems-management-appliance/kb/263376/using-the-kace-agent-toolkit-kat-

If you decide to open a Support Ticket ticket for additional assistance, please attach the logs collected by KAT to the support request.

Answered 02/18/2020 by: KevinG
2nd Degree Black Belt

 
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