Best Practices Question
View Mine and Unassigned for All Queues
We have many queues and some technicians are assigned to more than one queue. Is it possible to view the Mine and Unassigned of all the queues they are technicians on from the "All Queues" section? Thanks in advance.
Community Chosen Answer
The only mildly annoying thing is you can't do bulk actions like set status or assign technician from the All Queues view, you have to open the tickets individually, or go to the specific queue, where you can do bulk actions.