VM not connecting to the KBOX
I'm trying to run some Device Actions, but it seems that takes a PC, and my team and I all have Macs. However, we also have Parallels. I have set up the agent on my Mac, as well as my VM. Both are setup to use different networks, and have different KUIDs. Yet I still get BAD_MAC_IP when I run runkbot 2 0, and so it's not inventorying. Has anyone run across this or a similar issue? Any advice would be appreciated.
It depends on what device actions you have. If the device action is not PC dependent( like launching RDP or ping.exe ) then you can use device actions from Mac as well.
If the Agent is not inventorying then please check few things like
1. Is there a AMP_CONNECTED file under data directory /Library/Application Support/Quest/KACE/data
2. check for error in konea.log or user/KAgent.log
3. Is the K1 server name in amp.conf resolving to correct IP.
This should tell you why the agent is not inventorying.