KACE Product Support : What could cause names from LDAP coming through as the number 1?

What could cause names from LDAP coming through as the number 1?

We have our KBox 1100 authenticating through LDAP. As the users sign in for the first time an account is created on the K1100. Unfortunately the Name field is coming through as the number 1 (so when they submit a ticket is the submitter is "1"). I've checked one of the offending accounts in AD and all of the attributes that are imported to create the account are there. The problem appeared to have started after the 7.0 update. Any thoughts?

2 Comments [ + ] Show comments

See here:
https://support.quest.com/kace-systems-management-appliance/kb/219333 - Nico_K 7 years ago
- Thanks for the link. My google-fu must be weak. - scragman 7 years ago
Are you using scheduled user imports? (The "bell" next to the group in Authentication Settings) - JasonEgg 7 years ago
- Nope. Based on Niko's reply it appears that I should. Thank you. - scragman 7 years ago

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