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what drivers does kace pull

If a system model driver is not in kace what driver does it pull automatically. I.E  i have dell latitude 3510 that is not kace. what drivers would it pull. Bc when I use scripting image its puts a generic drivers. But when i use imaging component it puts drivers but I dont know which one 


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Answers (5)

Posted by: Nico_K 1 month ago
Red Belt
0

If the system is in the driver feed (and you downloaded it) the drivers from it are copied to c:\windows\drivers
If the system is not in the driver feed Windows injects its own drivers.
Since you have an image it has already drivers in c:\windows\drivers which are used. These drivers were injected on the system which you have put the image from (the drivers are not injected during the process)

Posted by: Ckunik 1 month ago
Yellow Belt
0

ok Im asking this because Im using issues with audio, i have multiple computers that the speakers dont switch to headphones, updating the drivers dont help. (this issue has to due with the imaging part)

if I use the scripting part I have no issue. But if the correct drivers are in driver feed it works. 


Posted by: Ckunik 1 month ago
Yellow Belt
0

i dont think windows put there own drivers because it works with scripting image and there are no drivers their 

Posted by: TheITNooB 1 month ago
Yellow Belt
0

I had similar issues with a laptop recently when I accidentally imaged before adding my drivers to the feed.

You might want to check your K2000 /SDA driver feed again for the drivers and download it from there. They should be available to download.
 Library > Driver Feed > 3510

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Otherwise if you dont have them you can always download the driver pack and manually add them in. Assuming its the Latitude 3510 and not the Precision 3510
https://www.dell.com/support/kbdoc/en-us/000107641/latitude-3510-windows-10-driver-pack 

Posted by: Ckunik 1 month ago
Yellow Belt
0
@theITNoob your right if the drivers are it doesn't work. I had to reimage the pc?  did you? because even adding the drivers didn't help  

Comments:
  • Yes after downloading the available drivers from the driver feed I did a reimage to apply the correct drivers. I believe you will also have to 'recache all drivers'
    Settings > Appliance Maintenance > Recache All Drivers button

    From there you should boot the laptop back into k2000 to reimage


    also worth noting i see that the available latitude 3510 drivers in k2000 are version A02 (atleast in my feed). The link i posted above is A04. You can also try downloading that pack to a 3510 and seeing if that updated pack resolves your audio driver issue? - TheITNooB 1 month ago
 
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