Software Deployment Question

When using the K2000 to install the K1000 client, the client installs, but will not communicate with the K1000

02/10/2015 2190 views


    We've been using the K2000 for PC deployment for some time now. We have the K1000 client  set as a post installation task during the process.

 The install goes fine and looks as if  all is well with the PC, but when checking the K1000,  no communication  happens between the fresh PC and the server.

If I manually uninstall/reinstall the K1000 client, communication  picks right up.

Our K2000 is not currently on the network .  Not sure if its a requirement when running the install.

The install command we are using is below. Any ideas? Our  K1000 server name is Kbox1000. I'm using the example commands that  came with the k1000 client  sample on the K2000.

msiexec /i ampagent-5.5.30275-x86.msi HOST=kbox1000 /qb-


Dave R.

1 Comment   [ + ] Show comment


  • Have you tried the tested method of renaming the MSI file so in your case it would look like ampagent-5.5.30275-x86_kbox1000.msi
    and then putting that into your post install task on the K2000 with a command like

    msiexec /i ampagent-5.5.30275-x86_kbox1000.msi /qb
    • I was hopeful, although not sure why, but that did not work. Thanks for the try, Hobbsy. I hear we'll have to update to 6.0 soon, so maybe that will fix it.
      • We are experiencing the same issue and we are on v 6.2.

All Answers

your host switch is wrong.  You want the full name  host=kbox1000.acme.com
Answered 02/12/2015 by: SMal.tmcc
Red Belt

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