Systems Management Question

Why are asset field type 'Notes:' so small?

03/01/2017 875 views

We are currently running K1 software version 6.4.120822 and have had the K1 for a long time.  It seems like all the older asset types created under earlier version of the KACE have much bigger 'Notes:' field available.

Newly created asset types only provide a tiny viewable space for text data and do not seem to honor carriage returns.  So even though text data can be entered, it only displays the first few words.  To view the data we have to copy out and paste into something like notepad.  Kind of defeats the purpose of having notes.

Any way to remedy this?

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Answer Chosen by the Author

Can I ask that you check you are actually using a "Notes" field within your asset type

 and not just a "Text" field.

As the results in the Asset are very different


And you can increase the Notes field on the screen by dragging the bottom right corner

Answered 03/14/2017 by: Hobbsy
Red Belt

  • Thank you Hobbsy! That was exactly it.
    Sometimes it's just the simple things.
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