Software Deployment Question

Win 10 1703 Update Broke Start Menu possibly all right click

08/13/2017 2440 views
Laptop was built with Win 10 Enterprise 1607 - right click and Start Menu worked. Then laptop was updated via SCCM push (installed from Software Center) to Win 10 Ent 1703 (OS Build 15063.483).

Now the Start Menu is not working. I can not close any opens apps from a right click icon in taskbar > close procedure. A right click on clock brought up a calendar in 1607 - this doesn't happen with 1703.

Anyone else experiencing these issues. My list seems to grow the more I use laptop after 1703 update.

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Community Chosen Answer

if you want me to be brutally honest, anyone who is not using the LTSB version in an enterprise environment, it's there own fault. The current update policy of MS is totally "für'n Arsch". Seriously, unless you have a 100% homogen hardware environment, can garantee that all of your drivers are exactly the same version, and that you other MS products (Office etc.) also have the exact same patch level, you are up the proverbial creek without a paddle.
It could be a number of things, ranging from a specific OS / Office update, to hardware problems of even a corrupt profile... the list of possible causes is endless.

Answered 08/13/2017 by: Pressanykey
Red Belt

  • There are three tracks to follow in windows 10. Ltsb, cb and cbb. Cbb is what you want, not ltsb. Ltsb is used in systems which is not used like normal pc:s

All Answers

Sounds to me like the tiledataservice isn't running. No idea why, but that's the exact behavior I see from a PC when I'm imaging it, turn off tiledataservice in order to get sysprep creator to work, then try to do things like click the start menu or rightclick things before rebooting. 
Answered 10/10/2017 by: anthony.dye
White Belt

They changed the way the Tile Data Layer is used in 1703.  I found some info about this here.

Basically, you have to delete the default profile start screen cache while you are prepping your image.

Here is a .bat I wrote to to customize the base image.

REM Load the default profile hive
set HKEY=HKU\Default
REG LOAD %HKEY% %SystemDrive%\Users\Default\NTUSER.DAT

REM Delete the Default Profile Start Screen Cache
REG DELETE "%HKEY%\Software\Microsoft\Windows\CurrentVersion\CloudStore\Store" /f

REM Unload the default profile hive

REM Copy IE shortcut so it will show in start menu
robocopy "%APPDATA%\Microsoft\Windows\Start Menu\Programs\Accessories" "%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Accessories" "Internet Explorer.lnk"

REM Copy LayoutModification file to Default profile
robocopy "%~dp0\shell" "C:\Users\Default\AppData\Local\Microsoft\Windows\Shell" LayoutModification.xml
Answered 10/13/2017 by: johnbags401
Senior White Belt

I will second Pressanykey's opinion on this one. Simply too many problems. It could even be an incomplete/broken update. I have had something similar happen on my other laptop, too many drivers had incompatibility issues. Luckily, I managed to recover everything in Safe mode and re-update once more. The second time it went smooth.
Answered 08/22/2017 by: JoshRoss
Senior White Belt

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