KACE Product Support Question
After the latest KACE K1000 security update, re-imaged windows 7 machines will not inventory
05/17/2018 667 views
On machines that have had the agent previously (Windows 7 for sure, not sure about Windows 10), after a re-image with agent install, the device will not inventory. It connects to the K1000 (blue icon showing connection), but it will not update inventory.
Forcing an inventory launches runkbot.exe and all the sub processes (kinventory.exe, kplugins.exe) -- an inventory.xml file is written in the programdata folder, but it is like it never updates it on the server.
Anyone have any ideas what is happening here?