KACE Product Support Question

Dell Latitude E7440

11/15/2013 5689 views

We have recently purchased a Dell Latitude E7440, but we are unable to deploy any system on to it. We have checked the model in Driver Feed, download and rebuildt the cache. It looks to be a NIC driver issue to me.

I've tried uploading the NIC driver with the harvesting utility, but without any effect.

Any idea of what can be the matter?




Answer Summary:
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  • I had the same issue. You need to update your KBE for the nic driver.

All Answers


You need to add the nic driver to the KBE also.  You do this by creating a new KBE after you add the drivers to the k2000.

Answered 11/15/2013 by: SMal.tmcc
Red Belt

  • Thank you. However, accordning to my kacebox the KBEx64 file was modified as I uploaded the NIC drivers with the Driver Harvester. I can't remember ever rebuilding the KBE before. Do I follow this guide? http://www.kace.com/support/resources/kb/article/how-to-create-a-kbe-pre-boot-environment
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