Driver Feed Advisor Error

I just had this issue pop up today that I have never seen before. I've looked around for a while with not luck on how to troubleshoot. I am waiting on tech support to get back to me but thought I would ask here while I wait in case somebody has had a similar issue. The driver feed advisor cannot find software registry key on device to read operating system. This is preventing me from mapping to the drive in my mid-level task where I keep my Windows 10 images.