KACE Product Support Question

K2000: Graphics Drivers not installing from Driver Feed

10/07/2013 4452 views

Hello, I'm fairly new to Kace.  We're just testing our new appliance.  When we do a scripted installation, the graphics drivers aren't being installed even though they are sitting in the driver feed.  I have re-cached the drivers but the video drivers still aren't being deployed in the post-install tasks.  Any advice would be apprecaited.

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Community Chosen Answer


What version of the K2000 are you using?

Have you tried to put the graphics drivers into the drivers share and recaching?

Are you sure the drivers are correct for your specific machine (many times several different drivers are bundled).

Have you tried removing those drivers and downloading newer ones from support.dell.com?

Lead L3 Enterprise Solutions Consultant, K2000
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Answered 10/08/2013 by: cserrins
Red Belt

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This has been an issue for as long as I've been using the K2.  The only solution presented here is to build a postinstall task specifically for whichever driver isn't installing.  It would be great if the issue itself would be fixed, but I wouldn't hold your breath.

Answered 10/08/2013 by: nheyne
Red Belt


Hi Corey, I'm currently using version 3.5.80613.  I think I figured it out yesterday.  I was trying to replace the entire folder with the correct driver, however instead what I did was simply add the correct driver in as an additional folder and that seemed to work.  After the deployment everything seemed to be working fine!

Answered 10/08/2013 by: choristersys
Orange Senior Belt

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