How can we make sure that from where the softwared is getting downloading on workstations either via KACE Appliance or via any Replicaiton Share.
In KACE 1000, is there a way or log file in which we can check from where the softwared is getting downloading on workstations, either by KACE Applicance or any Replicaiton shares.
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Posted by:
jverbosk
12 years ago
I just went through this, hopefully this helps as the KB article is a bit sparse.
John
______________________________-
* On KBOX:
1) Turn off "fail over to kbox" on the Replication share setting
* Distribution - Replication - click on machine name - uncheck Failover To K1000
__________________________________________________________
* On target PC:
2) Add "debug=detail" (or "debug=true") to amp.conf in Dell\KACE directory
* XP - C:\Documents and Settings\All Users\Dell\Kace
* Win7 - C:\Programdata\Dell\Kace
3) Restart Dell KACE Agent service
4) Delete two files from the KACE program directory
* XP - C:\Program Files\Dell\KACE
* Win7 - C:\Program Files (x86)\Dell\KACE
* mcescan.cab
* mcescan.cab.checksum
__________________________________________________________
* On KBOX:
5) Run a detect only with any patch
__________________________________________________________
* On target PC:
6) Verify mcsescan files get copied down
7) Search pluginpatching.log for mcescan.cab
* should find a line listing replication share machine like this:
[Wed Mar 28 14:10:59 2012] DownloadFile:
Downloaded C:\Program Files (x86)\Dell\KACE\mcescan.cab from
smb://company;username:xxxxxxxxxx@replicationsharemachine/kpatch/repl2/patches/windows/mcescan.cab.f4b3680e53be3f25ba031e96a1954320
Download speed: 10358001 bytes/second
__________________________________________________________
Tip
__________________________________________________________
Use Command Line to find word matches in logs:
Path to KACE folder
find /i "target word" * > output.txt
__________________________________________________________
John
______________________________-
* On KBOX:
1) Turn off "fail over to kbox" on the Replication share setting
* Distribution - Replication - click on machine name - uncheck Failover To K1000
__________________________________________________________
* On target PC:
2) Add "debug=detail" (or "debug=true") to amp.conf in Dell\KACE directory
* XP - C:\Documents and Settings\All Users\Dell\Kace
* Win7 - C:\Programdata\Dell\Kace
3) Restart Dell KACE Agent service
4) Delete two files from the KACE program directory
* XP - C:\Program Files\Dell\KACE
* Win7 - C:\Program Files (x86)\Dell\KACE
* mcescan.cab
* mcescan.cab.checksum
__________________________________________________________
* On KBOX:
5) Run a detect only with any patch
__________________________________________________________
* On target PC:
6) Verify mcsescan files get copied down
7) Search pluginpatching.log for mcescan.cab
* should find a line listing replication share machine like this:
[Wed Mar 28 14:10:59 2012] DownloadFile:
Downloaded C:\Program Files (x86)\Dell\KACE\mcescan.cab from
smb://company;username:xxxxxxxxxx@replicationsharemachine/kpatch/repl2/patches/windows/mcescan.cab.f4b3680e53be3f25ba031e96a1954320
Download speed: 10358001 bytes/second
__________________________________________________________
Tip
__________________________________________________________
Use Command Line to find word matches in logs:
Path to KACE folder
find /i "target word" * > output.txt
__________________________________________________________
Comments:
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Nice jverbosk! - dchristian 12 years ago
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As of now we have not replicated patches on rep shares, can we test it via downloading any software by using Sefl Service portal on workstation. - manish_sharma3 12 years ago
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I cant't speak with any authority on this, but would imagine it would be the same approach for software, if you can determine which files are in the replication share (just browse the folders). If there aren't any supporting files for software like there are for patches, assuming you already have computers assigned to use a replication share, you could create a test patch group (containing just one patch), set it to detect only and the instructions above let you determine where things are coming from. Hopefully a Kace guru can shed more light on a "software only" method - I just wanted to share what I knew.
John - jverbosk 12 years ago
Posted by:
dchristian
12 years ago
Not sure what the exact file would be... Try turning on agent debugging and force an MI on a test machine. Head over to the log directories and look at the recently changed files.
Posted by:
nshah
12 years ago
Here is the link that might help out as well.
http://www.kace.com/support/resources/kb/article/Troubleshooting-Managed-Installs?action=artikel&cat=4&id=821&artlang=en
http://www.kace.com/support/resources/kb/article/Troubleshooting-Managed-Installs?action=artikel&cat=4&id=821&artlang=en
