How to assign the location of a device automatically through the IP?

I'm looking for a way to assign the location automatically using the device's IP and it searches for the location that already has the corresponding IP range loaded in advance.

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Answers (3)

Answer Summary:
Posted by: KevinG 1 month ago
Red Belt

That functionality is not available. You may want to suggest a feature request here to be considered for a future release.

Posted by: Ozhunna 1 month ago
Senior Yellow Belt

the only work round to this is creating a smart label with IP Address begins with x.x. or IP address contains =  and then when agents are deployed or a machine moves between IP address space it will pick up and drop off the location smart label, when i say location Smart label i just name them something like Location  - - Site A, Location  - - Site B etc. works well for replication share association as well for local file share access. 

Posted by: Hobbsy 1 month ago
Red Belt

Top Answer

You could actually create a ticket rule to assign the location based on IP address. If you take the suggestion above to create smart labels, you can then use the SQL from the Smart label in a ticket rule, you will just need to know the location Asset ID to then assign when the rule is run. Simple!! 

  • I did the same myself for a bit, but then just found it easier to use the smart label and skip filling in Location with the same info. This worked out for me because most of my reasons for knowing the location was for deploying patches and software from the right replication server and routing a ticket to the onsite resources. - JordanNolan 1 month ago

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