/build/static/layout/Breadcrumb_cap_w.png

Software Deployment Question


How to suppress reboot after Office 2010 uninstall ?

01/22/2014 11378 views

I`ve got my uninstallDGT.xml file configured with

<Configuration Product="ProPlus">

<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="SETUP_REBOOT" Value="Never" />
</Configuration> 

but still, setup does a reboot after uninstalling Office 2010 Pro.

my full command line is setup.exe /uninstall ProPlus /config "proplus.ww\uninstallDGT.xml"

 

Any help would be great.  Thanks

4 Comments   [ + ] Show comments

Comments

  • Syntax looks good, but I have two suggestions;

    (1) change the /config parm to "%~dp0proplus.ww\uninstallDGT.xml"
    (2) add <Logging Template="Office 2010 Uninstall.log" Path="c:\install_logs" Type="Verbose"/> to the XML file to create a log of the process for troubleshooting. Change Path= to an appropriate location to store the file.
  • Yeah, you will be able to see in that log if the XML was applied
  • adding "%~dp0 did not fix the issue...it made it worst. I see setup.exe in the prcesses but it doesn`t do anything and eventually i get a fail error from SCCM. I tried running my original command line from the dos prompt and it worked without rebooting the system. It also created to log file. I will try again running the command line from SCCM with the added logfile option and see what happens.
  • Same results. Here`s the end of my logfile. At the begining (of this section) it says it will require a reboot. then at the end it says "reboot requested never, Skipping reboot attempt" and then it reboots.
    ---------------------------------------------------------------------------------------
    The uninstall of package ProPlusWW will require a reboot.
    Successfully uninstalled package: ProPlusWW product code:{90140000-0011-0000-0000-0000000FF1CE}
    Not running post install command from install job. Install: no, Before chain: FALSE, UI Level: 0
    PERF: TickCount=6861579 Name=Job::DoCacheWork Description=Begin function
    Error attaching to OSE, error 0x00000000
    Stopping running ose
    LIS: start uncaching for download "{90140000-0011-0000-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0011-0000-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0015-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0015-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0016-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0016-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0018-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0018-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0019-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0019-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-001A-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-001A-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-001B-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-001B-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-002A-040C-1000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-002A-040C-1000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-002C-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-002C-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0044-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0044-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-006E-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-006E-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-00A1-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-00A1-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-00BA-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-00BA-040C-0000-0000000FF1CE}-C"
    Error attaching to OSE, error 0x00000000
    Stopping running ose
    PERF: TickCount=6863154 Name=Job::DoCacheWork Description=End function
    SystemRestore : Attempting to committing System-Restore-Point for Product [Microsoft Office Professionnel Plus 2010] (with RestorePointType [1, Removed]).
    SystemRestore : Successfully committed System-Restore-Point for Product [Microsoft Office Professionnel Plus 2010] (with RestorePointType [1, Removed]).
    Not showing completion dialog because it was not requested.
    Reboot requested never. Skipping reboot attempt.
    Catalyst execution finished: 01/23/2014 13:34:09. Return code: 3010.
    PERF: TickCount=6863451 Name=RunSetup Description=End function


Community Chosen Answer

1

Have you tried adding both of the reboot controllers?:

<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />

Answered 01/26/2014 by: cblake
Red Belt

All Answers

0

I was originally trying to replace Office 2010 with 2013 with a task sequence.  That doesn`t work.  I have executed each task seperately with succes as a standalone deployment(not a task sequence).  I have tried making the uninstall 2010 a dependancy of the installation of 2013 but after the uninstall, it doesn`t go any further.  Sounds like the uninstall of 2010 is not saying "OK i`m done, you can now install 2013".  Anybody have any idea why this would happen ?

Answered 01/28/2014 by: KevinViolette
5th Degree Black Belt

  • We stumbled into the same position. Just in case anyone else runs into this, the two tasks need to be run together under the "run a batch file" option. So something like:

    REM Uninstall Office 2010
    "setup.exe /yourconfig"

    REM New 2013 Installation
    setup.exe /adminfile Setup.MSP
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ