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KACE Product Support Question


I have servers that are showing as updating inventory but failing patch detect any ideas?

11/15/2019 152 views

K1000 Patch detect

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  • Hi,

    A few additional information would be useful.

    What type of error is displayed?
    What does the log file say on one of the affected servers?
    C:\ProgramData\Quest\KACE\user\KAgent.log

All Answers

1

Do you get any errors when you click on failed devices? I know a major issue I was having was due to internet speed at one of our locations. I used the replication share to dump the updates to one computer that could hold them all and then had that computer hand out the updates from there. This knocked out 20 devices that would fail almost every time the patch schedule ran.

Answered 11/20/2019 by: jonniipalos
9th Degree Black Belt

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