Systems Management Question
Issue for metered softwares
I'm having trouble with the metering option.
I have a 300 computer managed with some user having Visio installed on it. As I'm using Kace to reduce cost of unused license, I activated the metering on Visio, and applied a label for metering on each computer where it's installed.
I thought that it was working, and users were not using it, but, I just saw an user working on it, and after a quick check on Kace, it's not counted as used.
My Visio still shows 0 utilisation for the last days.
I updated the inventory of the computer concerned, same issue.
On my label I checked the following option :
Device inventory -> Meter software usage
I created a new label and didn't use the one named MeteredDvices which was created by default.
Did I make a mistake somewhere that looks obvious to you ?