KACE Product Support Question
K1000 upgrade to v5.4 failing on ibdata1 is too large error
We have been stuck trying to upgrade our K1000 appliance to v5.4. The install fails during a pre-installation check of the system. It says the ibdata1 is too large. I've attempted to contact support but they have not found a resolution yet. I figured I woul ask the masses to see if they know what it is.
[notice] A condition was detected that is not optimal for an upgrade.
[notice] The upgrade was stopped. Please contact technical support
[notice] - ibdata1 is too large (20940062720)
Community Chosen Answer
You cannot do anything without support, our server tech had same problem and he had to work thru tech support. They ended up giving us a file that bypassed the pre checks the only side effect we had after was half of our smart labels vanished.