KACE Product Support Question

Kace Agent

12/01/2017 1500 views
We have to update our Kace Agents to 7.2
We push our agents out using group policy.
When we update the agent bundle will the agents automatically update to the latest version or is there something we have to do?
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All Answers

Depending on how the GPO is setup...

The best way would be as follows:
Initial installation of agents: GPO (or during the installation process)

Afterwards let the appliance update the agents.
Under Settings | Provisioning | Agent Update you can upload the latest KBIN, enable the feature and add all machines (or labels depending on your preferences) and you are done.
During the next check ins the agents will be updated.

Btw: with 8.0 the locations will move from dell to quest (c:\program files\quest\kace or c:\program files (x86)\quest\kace ) so you may need to adjust your GPO when you go to 8.0
Answered 12/02/2017 by: Nico_K
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