KACE Product Support Question
KACE K1000 how do you check why a managed install didn't install / failed ?
04/30/2018 2597 views
I recently got into using Managed Installs with KACE where I use them to call a batch file to install a program. I have a couple active ones right now, one for Flash Player 29 (batch file which runs the flash player uninstaller and then the msi) and one for Java 8u172 (batch file which runs a command to uninstall previous version of java and then installs the new one via .msi). I've got them set to push to about 20 machines in our environment and for some reason these push successfully to 5-10 machines and for the rest return a "Not Installed (3 of 3 attempts)" or just plain "Not Installed". Where can I go to check to see what is happening? I looked at the Klogs for a machine but it didn't appear to show anything for the managed installs, and just had regular missing patch info. That said, I pushed the patches on Friday/Sat and it is now Monday so am I just too late at checking the logs, since the logs only have info from today ? Any suggestions or tips for managed installs?