KACE Product Support Question
KACE Scripting Snooze Functionality Not Working (Mac)
06/14/2017 1108 views
This problem is only happening with our Macs - the script that runs is as follows:
sudo shutdown -r +1
Essentially, when a Mac user receives our reboot script (if they fall into the uptime > 3 days smart label I've created), they'll receive a notification window, allowing them to click OK or Snooze. The timeout action is set to Snooze and I've encountered the same behavior every time. A user clicks snooze, the script runs. The user is away from their computer and the notification times out, the script runs. I re-created the script and only tested with my machine last night. When I let the notification time out, the script runs and reboots the computer.
Currently, I'm running 7.1.149 w/ Agent version 7.1.62.
I'd be grateful for any assistance with this matter.