KACE Product Support Question
Odd quirk in KACE Go app
05/31/2018 493 views
We have a secondary queue and I just noticed that a new employee who is a technician for that queue is having issues seeing all his assigned tickets on the KACE Go app.
He can only see the tickets he's created for himself. He has about 30 tickets in his queue, most of which have been created by other users, but the ones he's created for himself are the only ones he can see in the app.
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