KACE Product Support Question
Problem using "ProductVersionGreaterThan" in Custom Inventory Rules
I need to make a custom inventory rule for getting all PCs with an old Adobe Reader product version (nearly 700 PCs.. to check). The version reference that we are using now is Adobe Reader X (10.1.4)
I create a custom inventory rule (because a smart computer label with the search criterias "<" or ">" are not working well..), and when i m using "ProductVersionGreaterThan" the result give me nothing. I'm sure that i have more than 1 PC with the version 10.1.4 or greater.
Here my custom rule (For W7):
ProductVersionGreaterThan(C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe,10.1.3)
I put the number 10.1.3 to be sure to include the 10.1.4 Adobe Reader's versions.
Did I make a mistake on my rule ? It's also not working with others applications..
Thanks you for your answers
KACE Agent version: K1000 - Version 5.3.53053 (Last version available)
OS: Windows 7 SP1 and Windows XP SP3