KACE Product Support Question
Provisioning fails after version 8 upgrade
04/03/2018 3245 views
I usually will uninstall/reinstall an agent that doesn't connect via provisioning. It has always worked in the past with a few exceptions (machine off, fixable things). Now everytime I try to do this I get "NETWORK/Unable to establish a WinRM connection." Every once in awhile I will get "NETWORK/CreateProcessAsUser," but not as much as the WinRM error. I have tried this on multiple machines, even my test machine sitting next to me. All are on the network with Windows 10 Build 1703. Never had this issue until the 8 upgrade. Seems like 8 killed it. Any help would be appreciated.
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In 8.0, K1000 server made provisioning using WinRM as a default method. Hence, if your client systems don't have WinRM enabled by default or the port is blocked, provisioning will fail. To not use WinRM, you may simply uncheck the box "Use WinRM" under provisioning detail page and it will use the old way.
Answered 04/03/2018 by: AbhayR