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KACE Product Support Question


root password KACE SMA/SDA

03/21/2019 895 views


KACE K1000 SMA Version 8.0 login failed, Can someone help me?

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Community Chosen Answer

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the root password to the backend is not for the end user.
The appliance is a closed appliance.
If you were able to login into the backend no one can say that the integrity is still valid so you would loose your support.

You can login into the front end (SMA/adminui or SMA/systemui or SMA/userui) or on the local console using the both users netdiag and konfig for config and diagnostic purposes.

Answered 03/21/2019 by: Nico_K
Red Belt

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so the solution to my problem is how, until now my server is dead, it must input the root password. I tried restarting the server just as there was no change

Answered 03/22/2019 by: Hamzah Nasrudin
Senior Yellow Belt

  • the answer is: Contact support.

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