/build/static/layout/Breadcrumb_cap_w.png

Scripting Question


When Ticket is assigned to Owner (Technician) send an email to Owner (Technician)

02/04/2020 201 views

When Ticket is assigned to Owner (Technician) send an email to Owner (Technician) notifying them.


I have looked around in multiple locations but am unable to get this working as i would like


i have checked inĀ  SD > Configuration > Email Events > Custom Emails

SD > Configuration > Email Events > Custom Ticket Rules


0 Comments   [ + ] Show comments

Comments


Be the first to answer this question

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ