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KACE Product Support Question


Why would a newly imaged machine have old programs and profiles?

10/28/2013 1293 views

I just reimaged a machine that was previoulsy in use and is now being repurposed. After deploying the image successfully, and logging back into windows, I have discovered the programs that were on the machine previously are still installed, as well as the profiles that were on there.

Isn't a K-Image supposed to completely wipe out everything that was on the hard drive and match it to the image? Or am I doing/understanding something wrong?

Answer Summary:
Images will not remove files already on the system if the following option is not checked in a system image deployment: K2000 -> Deployments -> System Images -> System Image Detail (of image in question) -> Deploy Options: Remove local files not in image
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You need to check "remove local files not on image".  personally I wipe and recreate the HDD partition prior to imaging to insure all crap is gone. 

Answered 10/28/2013 by: SMal.tmcc
Red Belt

  • Thanks, I was able to deploy successfully by checking the box and reimaging.
    • It is really weird when you do that on a Mac.

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