KACE Product Support Question
Windows 8 Tablet Imaging in 3.5 SP1
Has anyone used the new K2 3.5 SP1 to image a Win8 tablet? I've seen the way you can create your own USB solution with WinPE 4.0 and UEFI but this is supposed to be supported now natively. I can't get the tablet to PXE boot though, it downloads the boot file but doesn't do anything with it and goes straight to the hard drive.
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What kind of Tablet is this? Also have you built a WinPE4 KBE using the Driver Pack?
http://www.kace.com/support/resources/kb/article/kbe-driver-pack-boot-environments
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This is a Latitude 10. I can make a USB drive from the KBE that works fine, it's specifically the PXE that is failing (though it does do something since it recognizes k2000.0). -
Are you using pe4 and the correct bit for that tablet. I found only 32bit worked with the one seed tablet they gave me. -
Yes it's WinPE 4.0 uploaded from the ADK using Media Manager. I am in the process of recaching and rebuilding using the driver pack right now...
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No the PXE code in bios brings down an iso and mounts it. As soon as you see the screen turn black prior to the windows logo, the drivers matter. If you have usb 3.0 ports and are using a dongle the drivers are needed in the pe env also. Are you getting the dots?
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BIOS is latest, A03, and I have the dock.
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found some interesting info here
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CD4QFjAB&url=http%3A%2F%2Fen.community.dell.com%2Ftechcenter%2Fextras%2Fm%2Fwhite_papers%2F20305418%2Fdownload.aspx&ei=eYnEUZmPE8j6igLb9YHQDg&usg=AFQjCNHGV-XwqUIh14zKLrYeFVVfVZ6EQA&sig2=u6ZRZppWXNce1DB8BFjT3g&bvm=bv.48293060,d.cGE
Imaging a Latitude 10 in your Enterprise Environment - look at page 10 -
Then why does the 3.5 SP1 update say it brings support for Windows 8 tablets? I can make my own WinPE 4.0 boot stick, I don't need KACE for that. This is very disappointing, and there is zero documentation for it apparently.
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PXE booting with UEFI is completely contingent upon whether the device's BIOS supports it or not. For instance, the Surface can be PXE booted to a K2000 since Microsoft integrated the functionality into a BIOS upgrade: http://blogs.technet.com/b/deploymentguys/archive/2013/05/16/pxe-deployment-with-surface-pro.aspx
The Latitude 10 is PXE capable if you have upgraded to A03 (which it looks as if you have) and you have either the Dell Productivity Dock or a USB to Ethernet dongle, Dell model TXXF8. Furthermore, PXE must be enabled from the BIOS and a keyboard must initiate the PXE process. Finally, you must build a WinPE4 based KBE as UEFI does not support legacy (winpe3) PXE boot.
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